ugo niangao
80% Marseille. 20% Paris - born 1992
Work:
current Amazon 📦🚚🤖 (6 years)
- technical advisor capacities and constraints of sort centers UK/EU [2025]
closing gap between designed and operational capacities of 12 sort centers from EU/UK network
defining flow prioritization and setting up guardrails for "Amazon Shipping" integration
influencing product roadmap and commercial strategy to ease "Amazon Shipping' integration
interacting with board of directors / senior VPs
- launch of a commercial carrier [2022-2024]
leading end2end operations for Amazon Shipping France (first.middle.last mile) with a team of 4 super stars
competing against giants such as La Poste, Mondial Relay, DPD, DHL
from 0 to 4.6M packages collected/delivered across 100+ e-tailers in 2024
- restructuring of the country largest last mile hub [2020-2022]
breaking records with 84.99k packages dispatched in a single day
with 200+ employees (1/4 being temporary workers) including 16 managers
recovery from bottom 10 to top 50 in WW scorecard ranking out of 500 worldwide hubs
pioneering 1st country FR building rehabilitation program with no operational disruption
brought a handful of talents to the next level, hub became main regional training facility
subject matter expert for employment of disabled workers and adapted workstation / workplace
former Five Guys 🍔 🥤👨🍳 (5 years)
- manager flagship store located in largest European train station [2018-2019]
owning P&L till EBITDA, 5.3 million€ turnover
70 employees, 5 managers including including 2 union rep.
- launch manager, part of DAY0 crew: trained in the UK, 12 hours queue at 1st store opening! [2015-2017]
launched 6 stores, supervising procurement (food and non-food), middlemen with UK headquarters
Others:
dug deep into:
supply chain, people (social experiences), design & growth, restructuring, customer care, FMCG, coffee-shops, live music, …
early adopter and radical optimist
🏀 afficionado (would love to own a courtside seat for Paris BasketBall, if you have tips let me know),
🌱 nature enthusiast, 🏃 lazy ultra trailer, 🤿 rookie freediver
few quotes I like to recycle:
about product and customers:
"We are not in the coffee business serving people, we are in the people business serving coffee."
about leadership style and teamwork:
“It's amazing what you can accomplish if you do not care who gets the credit.”
about family and work life balance:
"The most successful people I know are divorced and they tell me it wasn’t worth it. Don’t do it. Don’t sacrifice your families.
Hold your children up high as your greatest inventions because they are."
Now, what's next? You need me in your team?