ugo niangao
80% Marseille. 20% Paris - born 1992
Work:
current Amazon 📦 (5 years)
- launch of a commercial carrier 2022-2025
leading end2end operations for FR (first.middle.last mile) with a team of 4 super stars
competing against giants such as La Poste, Mondial Relay, DPD, DHL
from 0 to 4.6M packages collected/delivered across 100+ e-tailers in 2024
- restructuring of the country largest last mile hub 2020-2022
breaking records with 84.99k packages dispatched in a single day
with 200+ employees including 16 managers
recovery from bottom 10 to top 50 in WW scorecard ranking out of 500 worldwide hubs
pioneering 1st country FR rehabilitation program with no operational disruption
brought a handful of talents to the next level, hub became main regional training facilityformer Five Guys 🍔 (5 years)
- manager flagship store located in largest European train station
owning P&L till EBITDA, 5.3 million € turnover, 70 employees, 5 managers including including 2 union rep.
- DAY0: trained in the UK, 12 hours queue at 1st store opening!
launched 6 stores, procurement (food and non-food), middlemen with UK headquarters
Wanna fact-check ? Ping Ronan Bole for Amazon France and John Eckbert for Five Guys via LinkedIn !
Others:
dug deep into: supply chain, people (social experences), design & growth, restructuring, customer care, FMCG, coffee-shops, live music, …
early adopter and radical optimist
🏀 afficionado (would love to own a courtside seat for Paris BasketBall, if you have tips let me know), 🌱 nature enthusiast, 🏃 lazy ultra trailer, 🤿 rookie freediver
Few quotes I like to recycle:
About customers: "We are not in the coffee business serving people, we are in the people business serving coffee".
About escalation: "Keep your cool, even when those around you can't."
About work life balance: "The most successful people I know are divorced and they tell me it wasn’t worth it. Don’t do it.
Don’t sacrifice your families. Hold your children up high as your greatest inventions because they are."Now, what's next?